PRIVACY POLICY
Privacy Policy
Happiness Co., Ltd. (hereinafter referred to as “the Company”) recognizes the importance of personal information obtained from our customers and considers its protection to be fundamental to our business activities and one of our most critical management priorities. To provide our customers with safe, secure, and trustworthy services, we have established the following basic policy, thoroughly communicated it to all employees, and ensure its strict adherence.
1.Basic Policy
- Our company complies with the Personal Information Protection Act and other relevant laws, regulations, and norms. We also establish internal regulations concerning personal information protection (hereinafter referred to as “Company Regulations”), implement and maintain them, and strive for continuous improvement.
- Our company will establish a management system for personal information protection, ensure that our regulations are communicated to all officers and employees, and strive to ensure strict compliance.
- We handle personal information solely within the scope of the purposes of use explicitly stated to our customers. Furthermore, we will not disclose or provide personal information provided by our customers to third parties, except when we have the customer's consent or when there is a legitimate reason.
- We will maintain personal information in an accurate and up-to-date state, strive to prevent unauthorized access to personal information, leakage, loss, or damage of personal information, and continuously implement improvements and corrective actions to enhance information security.
- We will respond sincerely and promptly to inquiries and requests for disclosure regarding personal information from our customers.
Date of enactment:March 31, 2018
Revised: April 1, 2022
Happiness Co., Ltd.
President and CEO Takashi Nagashima
2.Purpose of Use of Personal Information
When we receive personal information from our customers, we will clearly state the purpose of use in advance and use it only within the scope of that purpose. Should it become necessary to use your personal information beyond the scope of the previously stated purpose, we will notify you of this and use it only after obtaining your consent. The purposes for which we use the personal information we hold are as follows.
Customer Personal Information
- Business meetings and consultations with clients
- Shipping of products, materials, etc.
- Sending information about services, events, etc.
- Providing customer support and maintenance
- Handling Inquiries and Consultations
- Provision of various membership-based services
- Service development, conducting surveys, and implementing monitoring programs
- Performance of the contract
3.Proper Acquisition of Personal Information
We collect personal information through lawful and fair means.
4.Provision of Personal Information
We will not disclose or provide your personal information to third parties except in the following cases.
- When the customer has given consent
- When required by law
- When necessary to protect human life, physical safety, or property, and obtaining the customer's consent is difficult
- When outsourcing the handling of personal information within the scope necessary to achieve the purpose of use
- In cases where a business is transferred due to a merger, company split, business transfer, or other reasons
Notwithstanding the foregoing, we may provide your address, name, telephone number, and other information to our affiliated companies or agents when we determine it is appropriate for them to handle matters such as providing services to you or responding to your inquiries. In such cases, you may request us to cease providing your personal information to such affiliated companies or agents.
5.Inquiries Regarding Personal Information
For inquiries regarding the disclosure, correction, deletion, or other matters related to your personal information, please contact Customer Support.
6.Other matters
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